Licensed electrician · Service across Australia
I’m Mike, a licensed electrician and accredited solar installer. I diagnose faults, repair and replace inverters, and look after systems whose original installer has disappeared. I don’t sell new solar systems, so I have no reason to talk you into one.
On Brisbane’s northside and in Moreton Bay I do the work myself. Everywhere else in Australia, the on-site work is done by a licensed partner I’ve vetted, and I stay responsible for your quote and the follow-up.
You’ll speak to me, not a call centre. Monday to Friday, 7am–5pm.
Common signs
Most solar faults are quiet. The panels look fine from the street, so problems can run for months before anyone notices. If any of these sound familiar, it’s worth a look.
Services & prices
These are the prices I actually charge. If your job is going to cost more than the range shown, I’ll tell you before I start, not after.
I find out why the system has stopped or dropped off, then fix it. Isolation faults, tripped isolators, failed connectors, water in rooftop isolators, grid voltage trips.
$220 callout and first hour. Most repairs finish at $250–$450 all up.
When an inverter is beyond economic repair, I replace it with a quality unit sized to your panels. Includes removal of the old unit, commissioning and paperwork for your network.
$1,700–$3,200 supplied and installed, typical 5–8 kW home system.
A full inspection: panels, roof wiring, isolators, inverter, earthing and output against what your system should be producing. You get a written report with photos.
$249 single-storey home. Add panel cleaning from $120.
Get your app reporting again after a new modem, a Wi-Fi password change or a dead monitoring card. Fronius Solar.web, SolarEdge, Enphase Enlighten, Sungrow iSolarCloud and others.
$95–$180 $95 if it can be done remotely, $180 on site.
For owners whose installer has gone out of business. I inspect the system, track down the paperwork, and deal with the manufacturer on any warranty claim still available to you.
$320 fixed-price assessment, report and warranty contact.
An honest assessment of whether a battery suits your existing system, your usage and your tariff. I don’t sell batteries, so the answer is sometimes “not yet”.
$150 on-site assessment. $95 remote review of your bills and data.
All prices include GST. The same prices apply whether I do the job or a partner does. Travel to remote and outback areas is quoted before booking. Remote diagnostics and monitoring reviews can be done from anywhere. Parts are extra and are always quoted first.
How I work
No salesperson hands you on to a call centre. I answer your call and agree the price with you. On Brisbane’s northside and in Moreton Bay I do the job myself. Elsewhere, a licensed partner I’ve vetted does it, and I tell you their name before they arrive. If something’s not right, you ring me.
The number on this page rings my phone. If I’m on a roof I’ll call you back the same day. There’s no ticket number and no queue.
I don’t earn commission or sell new systems, and my partners are paid for repairs, not sales. If your system is fine, I’ll tell you it’s fine and charge you for the visit, nothing more.
My name is on the business, the licence and the insurance. The workmanship warranty on every job, including partner jobs, comes through me.
Credentials
Every number below can be checked on a public register. I’d encourage you to do it, and to do the same for anyone else who works on your system.
If a partner does your job, I’ll send you their name, electrical licence number and SAA number before they visit, so you can check them the same way.
What happens next
I answer the phone when I can. If I’m on a roof, I’ll call back that day. Form enquiries get a reply by the end of the next business day.
We go through the error code, a photo of the inverter and your system’s age. Some problems get fixed right there on the phone. If not, I’ll tell you what I think it is and what it’s likely to cost.
On Brisbane’s northside and in Moreton Bay I come myself. Elsewhere, a vetted partner comes. Most visits take one to two hours. You get a written price for the fix before any work beyond the diagnosis.
Many repairs are done on the first visit. A replacement inverter can take a week or two to arrive. You get a short written report with photos, and any warranty paperwork.
Customers
“Two companies told me I needed a new system. Mike found a burnt-out connector on the roof, replaced it and charged me $310. That was eighteen months ago and it’s been fine since.”
“Our installer went bust in 2019 and I had no idea who to ring. Mike sorted out the Fronius warranty claim directly with the manufacturer. We paid for his time, not the inverter.”
“I asked about a battery and he talked me out of it, at least for now. He showed me the numbers and they didn’t add up for us. I appreciated that.”
Questions
Most repairs I do finish between $250 and $450, including the callout. The callout is $220 and covers the first hour on site, which is usually enough to find the fault.
The expensive outcome is a failed inverter out of warranty, which runs $1,700–$3,200 to replace. If that’s where it’s heading, I’ll tell you on the phone before anyone comes out, so there are no surprises.
Almost always repair. Panels are built to last 25 years or more and lose only a little output each year. The part that wears out is the inverter, and replacing an inverter costs a fraction of a new system.
A full replacement starts to make sense when the system is very small (say, 1.5 kW from around 2010) and your household now uses far more power, or when the panels themselves are damaged or delaminating. If that’s your situation I’ll say so plainly. I don’t sell new systems, so I’ll suggest you get quotes from two or three reputable installers.
If a salesperson has told you your system is “outdated”, that isn’t a fault. A ten-year-old system producing what it should is doing its job. A health check gives you real numbers to decide with.
You lose the installer’s workmanship warranty, but not the manufacturer’s. Panel and inverter warranties sit with the manufacturer, and brands like Fronius, SMA, SolarEdge, Enphase and Sungrow have Australian offices that handle claims directly. Under the Australian Consumer Law you also have rights against the manufacturer or importer, regardless of what happened to the installer.
The hard part is usually paperwork: serial numbers, install dates and a fault diagnosis from a qualified person. That’s what my orphaned system rescue covers. I document the fault, find the serials and lodge the claim with you.
Sometimes. It depends on three things:
I’ll look at your bills and your system data and give you a straight answer. I don’t sell batteries, so the advice isn’t tied to a sale.
The Cheaper Home Batteries Program has applied since 1 July 2025. It’s a discount on the upfront price of a home battery, worked out from the battery’s usable capacity.
What it covers:
What it doesn’t cover:
The rules have changed since the program started. Check the current details on the Clean Energy Regulator’s website before signing anything. And if someone at your door says the rebate is about to disappear, you have time to think it over.
Most of what’s on Australian roofs: Fronius, SMA, SolarEdge, Enphase microinverters, Sungrow, GoodWe, Huawei, Growatt and older units from brands that have left the market. Batteries including Tesla Powerwall, BYD, Alpha ESS and Sungrow.
If you have something unusual, send me a photo of the label and I’ll tell you whether I can help.
Usually not. Most error codes mean the inverter has shut itself down to protect itself, which is what it’s designed to do. Common ones I see: Fronius State 102 (grid voltage too high), SMA Event 3501 (insulation fault), Huawei 2062 (low insulation resistance) and GoodWe Isolation Failure. Insulation faults often point to water in a rooftop isolator or a damaged cable, and they need fixing.
If you smell burning, see scorch marks or hear crackling, follow the shutdown steps on the sign next to your switchboard or meter box and call me. Don’t open the inverter or go on the roof.
On Brisbane’s northside and in Moreton Bay, yes. Outside those areas, the on-site work is done by a licensed partner I’ve vetted. I’ll send you their name, licence number and SAA number before they visit.
I still take your first call, agree the price with you and check the report afterwards. If anything isn’t right, you ring me, not them.
Contact
When you’ll hear back
Calls: same day. If I can’t pick up, I’m probably on a roof, and I’ll ring you back before the end of the day.
Form and email: by the end of the next business day.